Light Up Life with Elegance

Welcome to GotLume, where we believe that lighting is not just a necessity, but an art form that can transform any space into a sanctuary of style and comfort. We are passionate about providing innovative lighting solutions that inspire creativity and elevate your living environment.

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About Us

Welcome to GotLume, where we believe that lighting is not just a necessity, but an art form that can transform any space into a sanctuary of style and comfort. We are passionate about providing innovative lighting solutions that inspire creativity and elevate your living environment.

At GotLume, we curate a selection of stylish LED strip lights, each designed to enhance your home decor while promoting energy efficiency. We understand the power of light—it can change the mood of a room, highlight your favorite features, and create an ambiance that reflects your unique personality. Our eco-friendly options ensure that while you beautify your space, you also contribute to a sustainable future.

We are driven by a vision of a world where every home is a reflection of its inhabitants, filled with warmth and character. Our team is dedicated to helping you discover the perfect lighting solutions that resonate with your lifestyle and values. Join us on this illuminating journey, and let’s create spaces that inspire joy and connection. Together, we can light up your world, one bulb at a time!

 

FAQs

How can I contact GotLume?


You can email us at info@gotlume.store where our customer service team will be happy to help you with whatever you need!


Do you ship worldwide?


Yes


Where do you ship from?


We ship from Hong Kong.


Can I change or cancel my order?


As we aim to process orders as fast as possible, you must request any changes/cancellations within 12 hours of ordering. All requests after this time will be denied. Your order can be returned for a full refund after it is received.


What payment methods do you accept?


We accept all major credit cards (VISA, Mastercard, AMEX) and PayPal payments.


When will my order be processed?


All orders are handled and shipped out from our warehouse. Please allow extra time for your order to be processed during holidays and sale seasons. We process orders between Monday and Friday. Orders will be processed within 1-3 business days from the order date and shipped the next day after the processing day. Please note that we don't ship on weekends.


How long will it take to receive my order?


Due to high demand, orders may take between 2-4 weeks to arrive.


What if I don't receive my order?


If you don't receive your order within 30 days after shipping, you are eligible for a full refund.


Will I be charged with customs and taxes?


The prices displayed on our site are tax-free in US Dollars, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.

Shipping

Due to high demand, orders may take 2-4 weeks to arrive. Please email us at info@gotlume.store for any questions.

Contact Us

If you have any questions, please email us at info@gotlume.store. We will respond to you within 24 hours.